Privacy Polices

Privacy Statement


1. Introduction

Aerofil App, also referred to as, “we,” “us,” or “our”, take your privacy very seriously and are committed to providing you with a positive experience on Aerofil App Websites/ Applications (or subdomains), including but not limited (individually, a “Website/Application” or collectively, the “Websites/Applications”) and in using our products or services (“Solution” or “Solutions”).

This Privacy Statement applies to Aerofil App Websites/Applications and Solutions that link to or reference this Privacy Statement and describes how we handle personal information and the choices available to you regarding collection, use, access, and how to update and correct your personal information. Additional information on our personal information practices may be provided in supplemental privacy statements or notices provided prior to or at the time of data collection. Certain Aerofil App Websites/ Applications may have their own privacy statement that describes how we handle personal information for those Websites/Applications specifically.

To the extent a notice provided at the time of collection or a website or Solution specific privacy statement conflicts with this Privacy Statement, such specific notice or supplemental privacy statement will preside.

2. Information you give to us

When you visit the Websites/Applications, contact Aerofil App, register with an account on the Websites/Applications, or purchase products from Aerofil App, we collect information from and about you. Some of the information Aerofil App collects may be classified as personal data under general data protection legislation, if any, that is, “any information relating to an identified or identifiable natural person”. It may be collected any time you submit it to Aerofil App, whatever the reason may be.

This includes personal data collected:

Through our Website or online purchasing process when you register, login, commence or complete an online transaction to use our Solutions, you have provided your consent, in order to:

  1. subscribe to any of our marketing communications.

  2. complete customer surveys.

  3. conduct business as it relates to but not limited to support and purchases.

  4. receive communications about product releases and updates.

  5. enter competitions; or

  6. provide feedback.

When we do business with you, which will usually include:

Full or partial contact details including names and addresses (including business details), telephone and email details based on the information you have provided to us with our account signup and management process. We collect payment card and/or bank information from you should you choose to use this form of payment for purchasing or guaranteeing use of our products and services.

3. Information Automatically Collected

This includes information and personal data collected:

Through our Websites/Applications, we automatically log information about you and your computer or mobile device upon access. The information about your use of our Websites/ Applications comprises http header information which your browser transmits to our web server and information collected using cookies and log information. For example, when visiting our Websites/Applications, we may log your computer or mobile device operating system name and version, manufacturer and model, browser type, browser language, screen resolution, the website you visited before browsing to our Websites/Applications, pages you viewed, how long you spent on a page, access times and information about your use of and actions on our Websites/Applications.

4. Use of Cookies

Some of our web pages use "cookies" or other information collection devices so that we can better serve you with more tailored information when you return to our Website. Cookies are identifiers which a website sends to your browser to keep on your computer to facilitate your next visit to our site. We may track and record your use of our online services, either through cookies or via other means. Cookies enable us and others to monitor your browsing behaviour. Information generated using cookies may constitute personal data. We may use the personal data collected in this manner for the purposes as stipulated in this Privacy Statement. If you are subscribed to our email list, we also use this information to deliver more relevant content to your inbox. This will automatically disable tracking cookies and will redirect you back to the page you were originally on. We do not otherwise respond to Do Not Track signals.

5. IP Addresses/Web Server Log Files

We may use IP addresses and web server log files to analyse trends, administer a Website, track a user's movement, and gather broad demographic information for aggregate use. Additionally, in areas of a Website requiring registration, we may use this information from time to time to police a Website for unregistered users (but we undertake no obligation to do so). Information of this type may be combined with cookies or other sources of information for these purposes. Specifically, through the use of web server log files, any or all of the

following information may be accessed, collected, analysed, and stored during or after your visits to the Website: the name of the domain name from which you access the Internet; the country from which you access the Website; the date and time you access the Website; the pages you visit on the Website and the sequence in which you visit them; the amount of time you spent on a particular Website page; the Internet address of a website that you visit immediately before or after visiting our Website; the Internet address from which you linked directly to our Website, if any; the type of operating system on your computer; the type of browser that you are using to view a Website. These and similar types of information may also be collected by "web-bugs" or single-pixel gifs and by other means. We use social buttons (such as Facebook, LinkedIn, and Twitter) to enable sharing of material originating from our Websites/Applications. The third-party social sites used to share information use scripts and these scripts may be gathering your information.

6. Why do we process your personal data?

Your personal data will be stored in centralized systems which are under the control of the Aerofil App and accessible by authorized staff of Aerofil App or it's reseller/channel partners, as applicable.

We use the information we collect about you to process your purchase orders, answer your queries, provide services to you and enable you to manage your accounts with us. With your consent, we will contact you via our marketing and sales channels (email/ phone/ post) about other related products and services we, or our group business, provide which we think may be of interest to you. Our marketing communications are generally sent by email, but we may sometimes use other methods of delivery such as by mail or SMS.

We mainly collect, store and process personal data at two different stages: (i) before you decide to register an account on our Websites/Applications and (ii) when you have registered an account on our Websites/Applications.

(i) Before you register an account on our Websites/Applications

When you visit our Websites/Applications, we collect information about your use of our Websites/Applications. This includes both information we collect directly from you, and information we collect about your behaviour. This information may constitute 'personal data' under applicable law. We use this information to provide you with (personal) offers, both on our Websites/Applications and via advertisements on other Websites/Applications you visit.

Protection and Storage of Data

We have used and will continue to use reasonable endeavours to protect your personal data against loss, alteration, or any form of unlawful use. Where possible, your personal data will

be encrypted and stored by means of state-of-the-art protection measures. A strictly limited amount of people have access to your personal data.

We have put in place procedures to deal with any suspected personal data breach and will notify you and any applicable regulator of a breach where we are legally required to do so.

Our Aerofil App Websites/Applications take precautions to protect our users' personal data. We use standard industry mechanisms to protect customer data from unauthorized access, for example, by using password protection and standard encryption methods. Transactions, access to transactional records, or access to account information occurs over a server that has safeguards such as secure server software (SSL) which encrypts information before transmission. You can confirm that pages are encrypted, and we urge you to do so before submitting or transmitting sensitive information, by viewing the lock icon on the bottom of most browsers. We also take measures off-line to protect your personal data that is known to us to be financial and business sensitive information to the same extent that we take measures to protect our own such information.

You may edit your account information and account profile at any time using your email address and password. Do not divulge your password to anyone. We will never ask you for your password in an unsolicited telephone call or in an unsolicited e-mail. Remember to sign out of your account and close your browser window when you have finished your work. This may help to protect against access by others to your personal and business information if you share a computer or are using a computer in a public place.

Retention of Information

We will only retain your personal data for the period necessary to fulfil the purposes outlined in this Privacy Statement and your continued business relationship with Aerofil App or to the extent permitted by law.

Should you choose to unsubscribe from our mailing list, please note that your personal data may still be retained on our database to the extent permitted by law

Please note that where you have given your consent to the processing of your personal information you may withdraw your consent at any time, for example by contacting the Aerofil App as detailed below which withdrawal will not affect the lawfulness of any processing previously made on basis of your consent.

 

YOUR RIGHTS

We take reasonable steps to ensure that your personal information is accurate, complete, and up to date. You have the right to access, correct, or delete the personal information that the Aerofil App collects. You are also entitled to restrict or object, at any time, to the further processing of your personal information. You may have the right to receive your personal.

information that you provided to the Aerofil App in a structured and standard format and, where technically feasible, the right to have your personal information transmitted directly to a third party. You may lodge a complaint regarding the processing of your personal information with the Competent court.

We provide the following rights to individuals:

1. Right to revoke consent

If we process personal data based on your consent, you have the legal right to revoke such consent at any time. We will then cease the relevant processing activity going forward (which may include discontinuation of services and/or processing future orders).

2. Right of access to your information

If you want to know what personal data we have collected or process about you, you may request us to provide a copy of your personal data by contacting us as defined below. We will ask you to identify yourself. We will not provide you with a copy of your personal data to the extent that the rights and freedoms of others are or may be adversely affected.

3. Right to rectification and erasure of data, and restriction of processing

If you believe that our processing of your personal data is incorrect, inaccurate, unlawful, excessive, incomplete, no longer relevant, or if you think that your data is stored longer than necessary, you may ask us to change or remove such personal data or restrict such processing activity, by contacting us as defined herein.

4. Right to data portability

You have the right to receive your personal data, which you have provided to us, in a structured, commonly used and machine-readable format, in accordance with Article 20 of the General Data Protection Regulation, by contacting us as defined below.

 

For the sake of clarity: without prejudice to the foregoing we are at all times entitled to send you messages that do not constitute direct marketing, i.e. service messages as it relates to your business relationship with the Aerofil App.

You may contact the Aerofil App as detailed below to exercise your rights. We will respond to your request in a reasonable timeframe. To protect the privacy and the security of your personal information, the Aerofil App may request information from you to enable the Aerofil App to confirm your identity and right to access such information, as well as to search for and provide you with the personal information we maintain. There are instances

where applicable laws or regulatory requirements allow or require the Aerofil App to refuse to provide or delete some or all of the personal information that Aerofil App maintains.

3. Additional Data Security In addition to the security measures detailed above, Aerofil App takes the following steps to protect personal data: (i) takes measures to ensure the ongoing confidentiality, integrity, availability, and resilience of Aerofil App’s processing systems and services; (ii) takes measures to ensure Aerofil App’s ability to restore the availability of and access to personal data in a timely manner in the event of a physical or technical incident; and (iii) has a process for regularly testing, assessing, and evaluating the effectiveness of technical and organizational measures.

12. General


1. Unsubscribing from and subscribing to email communications

The information we collect as part of any entry/registration process also provides us a means to inform you of product updates or revisions, additional special offers, or to notify you of products and services that relate directly to your specific interests and needs.

After you have authorized the initiation of transmission of commercial electronic e- mail from us, you may elect to cease further transmissions of commercial electronic e- mail sent to you from us by clicking on the "unsubscribe link" provided within the e-mail . If at any time you change your mind after opting out, you may opt in via the same links.

Some non-marketing communications are not subject to general opt-out, such as communications relating to product download, sales transactions, software updates and other support related information, patches and fixes, conferences or events for which you have registered, disclosures to comply with legal requirements, and (where permitted by law) quality assurance surveys. Some additional communications with partners are also not subject to general opt-out, including product alerts, updates, contractual marketing and sales materials, and other notices related to partner status.

 

4. Information Use and Disclosure : We may use the information obtainable from a Website for editorial and feedback and legal purposes and for other purposes.

For example, we reserve the right to provide IP addresses, information provided during registration, and all of the above data obtained through the use of web server log files to third parties for legal purposes such as preventing or investigating any possible criminal activity or in response to any lawful request.

Additionally, we may provide aggregate information to its in-house and independent sales representatives, use the information for marketing and promotional purposes, for a statistical analysis of user behavior, for product development, to inform advertisers as to how many visitors have seen or clicked on their advertisements, to third parties to assist with the protection and registration of our trademarks, to target markets and to formulate our own proprietary and business strategies and plans. Any information that you actively provide to us, such as names, postal and email addresses, and phone numbers may be added to our databases and if you elect to allow such use, may be used by us to contact you regarding Website updates, new products and services and for other purposes specifically allowed by you when you supply such information.

We may retain the content of any customer service web form or email that we receive, the email from which it is sent, and our response, if any. Content and other information related to emails sent by user to us may be used as testimonials or for any other marketing purpose, except that no marketing communications unrelated to the subject matter of the submission will be sent to the email address from which such email or form is sent unless the user specifically elects to receive additional marketing materials or we obtain the email address through another avenue that permits such use. In all cases, email addresses may be compared to subscription or customer lists of ours and our business partners.

Where completion of a sale or shipment requires the use of information, such as credit card information, shipping addresses, or contact persons, we may use the information to the extent necessary.

We may use the information collected to analyse trends, administer Websites/Applications, track user movement, and gather broad demographic information for aggregate use, to monitor or to improve the use and satisfaction of a Website, and to customize, upgrade, or configure the layout or content of a Website.

We may share and disclose aggregated user statistics and demographic information in order to describe our services to prospective and existing partners, advertisers, or other third parties, and for other lawful purposes. This information is not linked to any personal information that can identify any individual person. Under confidentiality agreements, we may match user information with third-party data. We may disclose your personal information to business partners unless you directly inform us that you prefer we not do so.

5. Resolution of Complaints/Questions/Concerns

We are committed to resolve any complaints about our collection or use of your personal data and other confidential information.

Contact Information for all other privacy questions or concerns

In case you have any questions in relation to this Privacy Statement or our practices in relation to your personal data, other confidential information you may open a Customer Service request at info@aerofil.in . We hope to resolve any complaint brought to our attention, however if you feel that a complaint with regard to personal data has not been adequately resolved, you reserve the right to contact your local data protection supervisory authority, if any.

Human Resources Privacy Statement Applicable to all Job Applicants/Employees

We are pleased that you are applying or have applied for a job at Aerofil App or one of its wholly owned subsidiaries and we would like to provide you with information on the processing of your personal data in connection with your application. .

You, as an applicant or employee, are responsible for ensuring that the data you submit to us is correct and true. You are under no statutory or contractual obligation to provide personal data to Aerofil App during the recruitment process. However, if you do not provide the information, we may not be able to process your application properly or at all. Your personal data will be treated as strictly confidential.

This Privacy Statement may be subject to modification from time to time, notably in the event of changes to legislation or the introduction of new laws. Any changes will be published on our website. We therefore recommend that you check this Privacy Statement regularly.

1. How Aerofil App Collects, Shares, and Retains Your Data

We have set out below the categories of personal information we may have collected about you and, for each category of personal information that may have been collected, the categories of sources from which that information may have been collected, and the categories of third parties with whom we may have shared the personal information.

Category of Personal Information We have collected such personal information from the following categories of sources:

Identifiers: e.g., real name, alias, postal address, unique personal identifier, online identifier, Internet Protocol address, email address, account name, social security number, passport number, or other similar identifiers. Directly from you, e.g., from forms you completed.

Indirectly from you, e.g., information you authorized a third-party or service provider to provide to us.

From service providers that interacted with us in connection with the services performed (e.g., background screening and verification including education, past employment, criminal background, references).

From a public source (i.e., the internet or public records). Outplacement firms/ career transition

We shared such personal information with the following categories of third parties:

Public entities and institutions (e.g., regulatory, quasi-regulatory, tax or other authorities, law enforcement agencies, courts, arbitrational bodies, fraud prevention agencies)

Professional advisors including law firms, accountants, auditors, insurers, and tax advisors.

Personal information categories: e.g., name, contact information, insurance policy number, education, employment, employment history, financial information, medical information, and health insurance information.

Some personal information included in this category may overlap with other categories. Characteristics of protected classifications under state or federal law: e.g., sex (including gender, gender identity, gender expression, pregnancy or childbirth, and related medical conditions), age, race, religion, national origin, disability, medical conditions and information, citizenship, immigration status and marital status; veteran or military status.

2. We Also May Share Any of the Personal Information We Collect as Follows:

Sharing for Legal Purposes: We may share personal information with third parties in order to: (a) comply with a legal process or a regulatory investigation (e.g., a subpoena or court order); (b) our Terms of Service, this Privacy Statement, or other contracts with our business partners, including investigation of potential violations thereof; (c) respond to claims that any content violates the rights of third parties; and/or (d) protect the rights, property or personal safety of us, our platform, our business partners, our agents and affiliates, its users and/or the public. We likewise may provide information to other companies and organizations (including law enforcement) for fraud protection, and spam/malware prevention, and similar purposes.

Sharing In the Event of a Corporate Transaction: We may also share personal information in the event of a corporate transaction, including for example a merger, investment, acquisition, reorganization, consolidation, bankruptcy, liquidation, or sale of some or all of our assets, for purposes of due diligence connected with any such transaction or transition of service to another provider. In such cases, your personal information may be sold or transferred as part of such a transaction, as permitted by law and/or contract.

Sharing With Service Providers: We share any personal information we collect with our service providers, which may include (for instance) providers involved in technical or customer support, operations including payroll, benefits and/or pension, insurance, travel, background screening, search firms who submit candidate information to us, recruiting, web or data hosting, billing, accounting, auditing, legal consultancy, security, marketing, or otherwise assisting us to provide, develop, maintain, and improve our company and our services.

Sharing of Aggregate Information: We may aggregate and/or de-identify any information collected so that such information can no longer be linked to a single person (“Aggregate/De- Identified Information”). We may use Aggregate/De-Identified Information for any purpose, including without limitation for research and marketing purposes, and may also share such data with any third parties, including advertisers, promotional partners, and sponsors, in our discretion.

For Which Business Purposes Aerofil App Collects, Uses, Discloses, and Retains Your Data

We may collect, use, disclose and retain your personal information for one or more of the following business or commercial purposes (each, a “Business Purpose”):

To evaluate applications for employment or internal promotion.

To attract, maintain, motivate, and administer the employment relationship of Aerofil App employees, including, but not limited to the following: recruitment and staffing, creating and maintaining an employee contact directory, compensation and payroll, succession planning and management, reorganization, performance assessment, promotion and career management, administering bonus, award and recognition programs, administering employee enrollment and participation in activities and programs offered to eligible employees, training and development, employee benefits administration, pension plan administration, 401k and/or retirement plans, health insurance benefits, business travel and expenses, relocating and transferring employees, compliance with applicable legal and regulatory requirements, and communication with applicants and employees.

To comply with regulatory and legal obligations such as (i) fulfilling control and reporting obligations under applicable financial regulations, including securities regulations; (ii) complying with investor protection or conduct of business regulation (such as carrying out suitability or appropriateness assessments; (iii) comply with state and federal law requiring employers to maintain certain records.

Other internal purposes, for example authorizing, granting, administering, monitoring, and terminating access to or use of company systems, software, facilities, records, property, and infrastructure.

To protect the company, its employees, and the public against injury, theft, legal liability, fraud or abuse, internal research, internal operations, auditing, detecting security incidents, debugging, short-term and transient use, quality control, and legal compliance.

To provide you with information, products, or services that you request from us.

As necessary or appropriate to protect the rights, property, or safety of us, our clients, or others

3. Retention of Personal Information

Personal information will not be kept for longer than is necessary for the Business Purpose for which it is collected and processed and will be retained in accordance with our internal document retention policies. In certain cases, laws or regulations require us to keep records for specific periods of time, including following termination of the employment relationship. In other cases, records are retained in order to administer the employment relationship or to resolve queries or disputes which arise from time to time.

4. Protection and Storage of Personal Data

We have used and will continue to use reasonable endeavors to protect your personal data against loss, alteration or any form of unlawful use. Where possible, your personal data will be encrypted and stored by means of state-of-the-art protection measures. A strictly limited amount of people has access to your personal data.

We have put in place procedures to deal with any suspected personal data breach and will notify you and any applicable regulator of a breach where we are legally required to do so.

We take precautions to protect your information. We use standard industry mechanisms to protect data from unauthorized access, for example, by using password protection and standard encryption methods. Transactions, access to transactional records, or access to account information occurs over a server that has safeguards such as secure server software (SSL) which encrypts information before transmission. You can confirm that pages are encrypted, and we urge you to do so before submitting or transmitting sensitive information, by viewing the lock icon on the bottom of most browsers. We also take measures off-line to protect your information that is known to us to be financial and business sensitive information to the same extent that we take measures to protect our own such information.

In addition to the security measures detailed above, Aerofil App takes the following steps to protect personal data: (i) takes measures to ensure the ongoing confidentiality, integrity, availability, and resilience of Aerofil App processing systems and services; (ii) takes measures to ensure Aerofil App’s ability to restore the availability of and access to personal data in a timely manner in the event of a physical or technical incident; and (iii) has a process for regularly testing, assessing, and evaluating the effectiveness of technical and organizational measures.

VI. Contact Information for Complaints/Questions/Concerns

We are committed to resolve any complaints about our collection or use of your personal data and other confidential information. We have done our best to make sure this Privacy Statement explains the way in which we process your personal data and other confidential information and your rights thereto. If you have a question, concern, or complaint please contact us by emailing info@aerofil.in. . If you contact us, we will use the personal data that you voluntarily provide to us for the sole purpose of contacting you and processing your enquiry.

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